Privacy Policy

TriCounty Trash LLC Privacy Policy Last Updated: August 5, 2026

TriCounty Trash LLC (“TriCounty Trash,” “we,” “us,” or “our”) operates tricountytrash.com (the “Site”) and provides dumpster rental and waste hauling services (the “Services”). This Privacy Policy explains how we handle information in connection with the Site and Services. It should be read together with our Terms & Conditions. If there is any conflict regarding the Services, the Terms & Conditions control.

By using the Site or Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site or provide us with your information.

We may update this Policy from time to time. Material changes will be posted on this page. Continued use of the Site or Services after changes are posted constitutes acceptance of the updated Policy.

Information We Collect

We may collect:

Information you provide directly (e.g., when requesting a quote, placing an order, or contacting us)
Information collected automatically through your use of the Site
Information obtained through third-party platforms and service providers we use

We do not knowingly collect sensitive personal information such as Social Security or government ID numbers through the Site. Payment information is handled by our third-party payment platform under its own security practices and terms.

How We Use Information

We use the information we collect to operate and improve our business, including to fulfill orders, communicate with customers, process payments, provide customer support, market our Services, and comply with legal obligations. We may also use information for other legitimate business purposes consistent with applicable law.

Except as described in this Policy or as permitted or required by law, we do not sell personal information for monetary compensation.

Cookies and Tracking

The Site may use cookies, tags, and similar technologies for functionality, analytics, and advertising. Most browsers allow you to block or delete cookies, though doing so may affect Site functionality. We do not currently respond to “Do Not Track” signals.

Third-Party Service Providers

We work with third-party vendors for booking, payments, scheduling, CRM, accounting, advertising, and communications. These providers process information on our behalf or under their own privacy policies. Vendors may change over time. We are not responsible for the privacy practices of third parties.

We may disclose information when required or permitted by law; in response to legal process; to enforce our agreements; to collect amounts owed; to protect the rights, property, or safety of the Company, customers, employees, or others; or in connection with a merger, acquisition, financing, bankruptcy, or sale of assets.

Phone, Text & Email Communications

If you provide a phone number, you consent to receive calls and texts regarding your service (scheduling, delivery, pickup, etc.). Message and data rates may apply. You may opt out of non-essential texts; we may still contact you by phone about active orders.

If you provide an email address, we may send order-related communications and, if you opt in, promotional content. Marketing emails include an unsubscribe option. Transactional emails related to orders will continue regardless of marketing preferences.

Data Retention & Security

We retain information as long as reasonably necessary to operate our business, fulfill orders, maintain records, resolve disputes, and meet legal obligations.

We use reasonable measures to protect information. No method of storage or transmission is completely secure, and we do not guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have rights to request access to or deletion of your personal information. To make a request, contact us using the information below. We will respond to verifiable requests as required by law. We may retain certain information where permitted or required (e.g., to complete a transaction or enforce agreements).

Additional Terms

Children’s Privacy: The Site and Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links: The Site may link to third-party websites (including our booking system and social media). This Policy does not apply to those sites.
Website Availability: We do not warrant that the Site will be uninterrupted, error-free, or continuously available.
Governing Law: This Privacy Policy is governed by the laws of the State of North Carolina.

For questions or to exercise your rights, contact:

TriCounty Trash LLC

Email: admin@tricountytrash.com

Phone: 910-632-3031